If you’re looking for an easy way to stand out from other practices, this simple little app is priceless.
Not only can this app increase your profits, but it does so in a way that helps your customers and helps you to build rapport with them. By going the extra mile for your customers, you’re easily going to stand out from other practices.
So… what is this app and how does it work?
Watch the quick video below where I show you what it is and how simple it is to use:
The App:
Hey, it’s Jason Buckner here from Automation Made Easy. I want to introduce you to an app that I use, and it’s called Bonjoro.
Now, Bonjoro is this fairly basic little system. What it does is, it’s triggered from Keap, or Infusionsoft, across to Bonjoro. Then I get my phone. I can’t show you my phone actually, because I’m using it to record right here, right now. But on my phone I get an alert that says, record this sort of video.
And so I swipe left and I open it up and I say, “Hey, Jason Buckner here from Automation Made Easy. Thanks so much for registering for blah, blah, blah, blah, blah…” – whatever it is. I give a little bit of content. “Hey Jason,…” Or “Hey Joe,…” “Hey George,…” “Hey Melody,…”
So I can be very, very targeted and record a personal message to that person.
Why Would You Want To Use It?
“Now, why would I want to do this?” I hear you ask. Why would I want to record a personal message to a lead or a personal message to a customer?
Hmm, I wonder why we want to automate everything we possibly can. That’s my ethos. You know, that’s what we do here.
But we can automate a trigger for you to give some interaction with a customer that’s personalised directly to them, and it’s going to add so much more value.
When To Use It:
The first time I used Bonjoro, I had four quotes that were dead in the water. And I’d sent them emails, I’d left voice messages, I’d sent them SMSs, and I had no reply on any of those. And then I sent a personal Bonjoro message to all four of them, and three of them ended up becoming customers as a result of the Bonjoro message.
I also use it to increase attendance at my live events. Yes, I know it sounds like a lot, but hear me out here… I send a Bonjoro message to every single person who registers for my event. Then I give them a little snippet of content in Bonjoro. It gives us the ability to give a personal message to that person, and they feel warm and fuzzy about it.
And I continue getting replies like, “Oh my God, I’m so happy that you sent a personal message to me. I’ll see you at the event.” So many of these sorts of replies coming in.
I use it for live events. And I use it for webinars. I use it definitely for live webinars. Well, whether they’re pre-recorded or live. It increases the attendance and increases the engagement before you get people to come along to the webinar.
How Much Time Does It Take?
Now, I hear you say, “I don’t have time to record any more videos.”
I want you to make time, okay? I want you to make 15 minutes of your day Bonjoro time and trigger the right things at the right time to come along to your phone.
I’ll just use my case as a little prop here. Come along to your phone so you can swipe, record a message, make them feel good, and then get them to come along to whatever it is that you’re doing.
Now, this doesn’t stop if you are a clinic, okay? If you’re a clinic doing this sort of thing, then it’s super, super important to make sure that you’re using this at the right times. When someone cancels, if they haven’t rebooked within three days, we get the practitioner to send a Bonjoro. “Hey, just checking you’re okay with your sore neck,” or “…your this”, or “…your that”.
We can put all of that information into the Bonjoro swipe so you know what you’re recording for. So if someone cancels, if someone misses, if you want to do a follow up. We can automate some follow up based around someone coming in for a particular type of appointment so that you can follow up and give a very, very personal message.
All practitioners should be doing this for at least 15 minutes a day. Just sit there and record all of their Bonjoro messages. Record all of those Bonjoro messages out to their patients to have even more follow up and show even more care. It’s a super simple thing that can happen that’s going to increase your clinic rebooking rates as a result of that, because you are showing that personal touch and that personal care.
Want to know more about how ClinicKonnect can easily connect your Cliniko and Keap (previously Infusionsoft) accounts? Great!
Simply click the button below now to book a free consultation with us:
